Returns & Exchanges
At Australian Bodycare, we offer a 100% satisfaction guarantee, allowing you to return your products within 180 days if you are not completely happy with the results. We strive to make the return process as seamless as possible to ensure your skin health remains our top priority.
Return Process
- 1.Contact Support
Reach out to our customer service team via email with your order number and the reason for your return to initiate the process.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all bottles are tightly sealed to prevent leakage during transit.
- 3.Affix Shipping Label
Print the prepaid return label provided by our team and attach it clearly to the outside of your parcel.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.