Frequently Asked Questions
Everything you need to know about our natural Tea Tree Oil products and services.
What is the primary ingredient in Australian Bodycare products?
All our products are infused with high-quality, pharmaceutical-grade Tea Tree Oil sourced from Australia, known for its natural antibacterial and skin-soothing properties.
Are your products suitable for sensitive skin?
Yes, our products are dermatologically tested and formulated to be gentle yet effective, making them suitable for most skin types, including sensitive skin.
How long does shipping take within Australia?
Standard shipping typically takes 3-5 business days, while express shipping options generally arrive within 1-2 business days depending on your location.
What is your return policy?
We offer a 100% satisfaction guarantee. If you are not happy with your purchase, you can return the product within 30 days for a full refund or exchange.
Are your products vegan and cruelty-free?
Yes, we are committed to ethical beauty. All Australian Bodycare products are 100% vegan and have never been tested on animals.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.